Returns & Exchanges

Returns & Exchanges

Please Note: Due to Covid-19, all sales for pandemic related products are final. If you're unsure if a product is affected, contact us before placing your order. We appreciate your understanding as we work to get things back to normal as quickly as possible.

Frequently Asked Questions

Do you accept returns & exchanges on Covid-19 related products?

We are not accepting returns and exchanges on products related to the pandemic. View impacted categories below but be aware that the list can change. Contact us if you're unsure and we'll be glad to help.

Impacted Categories:

  • Disposable Gloves
  • Respirators
  • Safety Eyewear
  • Disposable Apparel
  • Sterile Swabs
  • Disinfectants and Sanitizers
  • Medical & Lab Supplies
  • Social Distance Barriers

What is your normal return and exchange policy?

We accept responsibility for shipping errors.

For items and categories not impacted by Covid-19, please contact us within 30 days of order receipt to request a return authorization.

If there is no error on our part, customers are responsible for return shipping fees. And there may be a restocking fee of up to 15%. We wave restocking fees if the product isn't damaged and is in new condition. Once a return is received, credit will appear within 2 business days on the same payment method that payment was received.

What if I received the wrong product?

We make mistakes and take responsibility. Contact us so we can get you your supplies.

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