Customer Service

Frequently Asked Questions

How can I contact you?

Our customer support agents are happy to speak with you Monday through Friday between the hours of 7:00 am and 4:00 pm Pacific Standard Time. Rain or shine we are here for you. If we aren't able to pick-up then leave a message and we will get back to you as soon as possible.


Phone: Toll-Free (800) 899-1255 // Local (714) 892-3600

Live Chat: Connect with us

How much is shipping?

Shipping is calculated in the checkout process. You can view shipping costs and delivery estimates before submitting payment.

Ground shipping costs are fixed depending on order total.

  • Order Total: $0 - 49.99 | Shipping Cost is $9.99
  • Order Total: $50 - 99.99 | Shipping Cost is $11.97
  • Order Total: $100 - 199.99 | Shipping Cost is $14.96
  • See the full table here.

Surcharges may apply for oversized items, rural and residential delivery addresses.

Can you ship using my UPS or Fedex Account number?

Yes, you may input your organization's UPS or FedEx account number during checkout.

Are there any discounts you are offering?

We don't want you scouring the web for coupons. See our active promotion codes here. We release new promotions to our email subscribers first.

When do orders ship?

We aim to ship orders out the same business day. Most orders ship out within 48 hours, and we will notify you of backorders.

What countries do you ship to?

We aim to ship everywhere. To be sure, create an account and input your shipping information. If your country is not listed then we cannot fulfill your order. If you still aren't sure, contact us.

Do you offer expedited shipping?

Yes, we offer expedited shipping options. You can select a shipping method during checkout and preview shipping quotes in your cart.

Do you charge sales tax?

We collect sales tax in states where we are required to: Arizona, California, Florida, Georgia, Illinois, Indiana, Kentucky, Massachusetts, Michigan, Minnesota, New Jersey, North Carolina, Ohio, Pennsylvania, Utah, and Washington. This list is subject to change. 

If applicable, send us your tax exempt certificate so we may mark your account for exemption. 

We do not collect taxes on shipping and handling charges.

What is your mailing address?

Will-Call Pickup Address

12721 Western Ave. Garden Grove, CA 92841

Mailing Address

Harmony Business Supplies, Inc. - DBA Harmony Lab & Safety Supplies 

P.O. BOX 6137 

Garden Grove, CA 92846-9998