Customer Service

Frequently Asked Questions

How much is shipping?

Shipping is calculated in the checkout process. You can view shipping costs and delivery estimates before submitting payment.

Ground shipping costs are fixed depending on order total. Due to the current fuel pricing, our shipping prices are subject to change.

  • Order Total: $0 - 49.99 | Shipping Cost is $9.99
  • Order Total: $50 - 99.99 | Shipping Cost is $11.97
  • Order Total: $100 - 199.99 | Shipping Cost is $14.96
  • See the full table here.

Surcharges may apply for oversized items, rural and residential delivery addresses.

Can you ship using my UPS or Fedex Account number?

Yes, you may input your organization's UPS or FedEx account number during checkout.

Are there any discounts you are offering?

We don't want you scouring the web for coupons. See our active promotion codes here. We release new promotions to our email subscribers first.

When do orders ship?

We aim to ship orders out the same business day. Most orders ship out within 48 hours, and we will notify you of backorders.

What countries do you ship to?

We aim to ship everywhere. To be sure, create an account and input your shipping information. If your country is not listed then we cannot fulfill your order. If you still aren't sure, contact us.

Do you offer expedited shipping?

Yes, we offer both UPS Ground and UPS Air options. You will see a shipping estimate in checkout after you input your shipping address and pick a method.