Customer Service

Frequently Asked Questions

How do I submit my Tax-Exempt / Resale Certificate?

Email us your Tax-Exempt or Resale Certificate and we can mark your account as Tax-Exempt. You may send us your tax-exempt document via live chat as well.

Do you accept Purchase Orders?

Yes, fill out the Credit Application and send us the completed document. Contact us for details on our net-30 terms.

What do you charge for shipping?

See our Shipping Information for details about carriers, cost, fulfillment, and delivery times. We offer table-rate ground shipping starting at $9.99 for orders under $50. For heavy and oversized items, if a surcharge applies it will be mentioned on the product detail page.

Do you offer returns & exchanges?

Our normal return policy is 30 days. Contact us to request a return authorization. Currently we are not accepting returns on Covid-19 impacted products. View our Return Policy for a list of categories. If you're unsure, contact us before ordering.

Are there any discounts you are offering?

We offer monthly promotions and coupons. Businesses can request a quote for wholesale orders. You can save up to 58% with limited time deals in clearance and overstock.

Call Us

Our customer support team is standing by 7:00 am to 4:00 pm PST Monday through Friday.

1-800-899-1255

Live Chat

Send your questions or feedback at any time.

Chat with Us

Email Us